How many days does it take to get my order? (Domestic)

How many days does it take to get my order? (International)

Do you ship internationally?

Who do I contact if I haven’t received my order even though my tracking information says it was delivered?

USPS lost my package. Can I get my item replaced?


Can I change the name on my customized Star Crossed Lovers necklace if I spelled it incorrectly?

Are there different sizes for the After Party Tank?

What materials are your designs made with?


Can I exchange my item?

Can I return my item?

Can I return / exchange an item if I live outside of the US?

If I want to return / exchange an item, how do I do that?

How long do I have after receiving my order to return or exchange it?

Jewelry Care

Can my necklace get wet?

How can I prevent tarnishing?

Does the After Party Tank need to be washed?


If my item becomes damaged, can I get it replaced?

Discount Codes

Can I apply a discount code to my order after I’ve already submitted it?

Can I use more than one discount code for one order?